Política de envío
Shipping Information
Shipping Made Simple! Just enter your postcode at checkout to get accurate delivery times and shipping costs.
Here’s what to expect:
-
Processing Time: Orders are usually packed and ready to go within 24–72 hours.
-
UK & EU Delivery: Your order should arrive within 3–8 working days.
-
International Shipping: Deliveries outside the UK/EU typically take 5–15 working days, depending on location.
-
Trusted Delivery Partners: We work with reliable couriers to get your order to you safely. If anything comes up, our Customer Service team is here to help—just drop us an email.
-
Free Tracked Shipping: Spend £100 or more and enjoy free, fast, and tracked shipping on your order.
Clear, simple, and no surprises.
Small orders will be sent via a parcel courier and are sent on a leave safe service. A signature is not always required as they can be left with a neighbour, posted through your letterbox or left safe at your property.
Large orders will be sent via a pallet kerbside delivery and will be left for storage at your responsibility on instruction only. We reserve the right to apply a flat rate charge of £20 for any re-delivery which exceeds two attempts where the customer is not present to sign for the goods on the arranged day.
Paypal Orders
When ordering through PayPal, you will leave our website and the transaction will go through with your default PayPal address details. This will override any previous address details entered into our checkout page. Therefore, please
change and confirm the required delivery address within your PayPal account.
Amendments/Cancellations
Once your order has been processed and you have received an Order Dispatch or Order Collection email, we are unfortunately unable to make any changes to your order.
Damaged Goods
If there are any issues, please report this to us within 48 hours by email to enquiries@siseda.com. If reporting damage, please enclose photos of the damage.
Please ensure you are happy with your order prior to installation as we are unable to accept returns or claims once any installation has started.