Política de envío

Shipping Information

Enter your postcode at the checkout for price and lead times. We typically process orders within 24-72 hours and aim to deliver your package within 3-8 working days. We work with a number of third parties to deliver your order, but if any issues arise our Customer Services team are available via email to resolve any issues.

Small orders will be sent via a parcel courier and are sent on a leave safe service. A signature is not always required as they can be left with a neighbour, posted through your letterbox or left safe at your property.

Large orders will be sent via a pallet kerbside delivery and will be left for storage at your responsibility on instruction only. We reserve the right to apply a flat rate charge of £40 for any re-delivery which exceeds two attempts where the customer is not present to sign for the goods on the arranged day.

Paypal Orders

When ordering through PayPal, you will leave our website and the transaction will go through with your default PayPal address details. This will override any previous address details entered into our checkout page. Therefore, please
change and confirm the required delivery address within your PayPal account.

Amendments/Cancellations

Once your order has been processed and you have received an Order Dispatch or Order Collection email, we are unfortunately unable to make any changes to your order.

Damaged Goods

If there are any issues, please report this to us within 48 hours by email to enquiries@siseda.com. If reporting damage, please enclose photos of the damage. 

Please ensure you are happy with your order prior to installation as we are unable to accept returns or claims once any installation has started.